Patient Outreach Specialist
Job ID R-79440 Date Posted 08/20/2024 Location Modesto, CA Schedule/Shift/Weekly Hours Regular/Days/40Organization:
MMC-Memorial Medical CenterPosition Overview:
Responsible for the implementation of the various outreach programs, translating operational procedures into step-by-step activities to coordinate activities needed to achieve program goals. For each program, this includes identification and resolution of complex issues; coordination of procedures and products with labs and vendors; building communication campaigns; development, maintenance and day-to-day administrative activities; and providing feedback and recommendations for process improvement. This position will work with a wide audience, including members, physicians and their staff, lab staff and vendors, in order to process and research complex issues and to administer the program for successful results.Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
- Bachelor's
SKILLS AND KNOWLEDGE:
- Ability to be highly persuasive and to effectively convince members with possible aversion to the program to commit to a prescribed action (i.e., scheduling and having a mammogram, etc.)
- Demonstrated ability to openly and comfortably discuss sensitive topics with members of both genders
- Able to build positive relationships with a variety of clients
- Detail oriented and able to handle multiple projects simultaneously
- Ability to handle a large volume of inbound and outbound telephone calls for a variety of clients
- Written and verbal communications skills
- Proficient in Microsoft software products, including Word and Excel
- Able to work in a fast-paced environment
Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
VariableWeekend Requirements:
As NeededBenefits:
YesUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
40Employee Status:
RegularNumber of Openings:
1Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $28.52 to $37.06 / hourThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.
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