Patient Care Support Specialist, ER Consultation Team

Organization:

SCP-Sutter Center for Psychiatry

Position Overview:

Provides assistance and care for patients and ensures that both psychiatric and physical needs of the patients are met. Gathers and reports observational data, assists with daily living and monitors their conditions. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent patient assessment, attentive monitoring and care, and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• HS Diploma or equivalent education/experience

SKILLS AND KNOWLEDGE:

• Knowledge of various mental health principles, views, and equipment used in the treatment of patients with varying disorders.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Demonstrates working knowledge of clinical diagnoses for the mental health population.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR).
• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient’s protected health information (PHI).
• Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
• Assist patients with daily activities, including eating, bathing and movement.

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Job Shift:

Days

Schedule:

Per Diem/Casual

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend

Benefits:

No

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

0

Employee Status:

Per Diem/Casual

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $22.94 to $28.67 / hour

Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.

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