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Temporary contract opportunities at Sutter Health
In Partnership with RightSourcing – Managed Service Provider for Sutter Health

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Patient Access Representative/Communication Operator

Job ID CWP-2107864 Date Posted 06/02/2021 Location Vallejo, California Schedule/Shift Temporary/Contract/ Night

Thank you for your interest in temporary contract opportunities with RightSourcing at Sutter Health and wanting to assist our team that proudly cares for more than 3 million of our neighbors across Northern California.

Position Overview:

This position is a combination of Patient Access Representative (Registrar) and Communications Operator  (PBX).  lt may be assigned to one particular function, both functions, or desienated to fill in either function on an as-needed.

The Patient Access Registrar erects, identifies and registers the patient at the point of service, activates or initiate medical record and account, obtains consent sienatures, collects and receives patients' payments and valuables, ve insurance benefits and eligibility, completes payer notification, and may secure authorization for payment on assi& accounts. The Patient Access Registrar  provides excellent customer service to family and visitors, directing  the pa1 families and visitors to the appropriate area or service department. In addition, this position acts as a key resourct providing functional auidance and direction to new employees, resolving problems, using sound judgment and initi; workflow requires. 


High School Diploma is required.

Experience operating telephone consoles and computer terminals is preferred.  Prior experience using strong judemental slctlls and strong customer service slctlls. Basic knowledge of medical tenninology is preferred.

Typing 35 WPM is  required.
Ability to effectively operate multiple communication systems preferred.
Attention to detail; ability to work quickly and accurately, changing priorities; excellent interpersonal skills and the ability to understand and carry out verbal and written instructions are  preferred
Strong decision making and problem solving skills are  preferred

Organization:Sutter Solano Medical Center
Employee Status: Temporary
Employee Referral Bonus: No
Position Status: Non-Exempt
Union: No
Job Shift: Night
Shift Hours:8 Hour Shift
Days of the Week Scheduled:Varied Days
Weekend Requirements: Other
Schedule: Temporary/Contract
Hrs Per 2wk Pay Period:80
Additional Location: 300 Hospital Drive, Vallejo, California

Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans

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