Thank you for your interest in temporary contract opportunities with RightSourcing at Sutter Health and wanting to assist our team that proudly cares for more than 3 million of our neighbors across Northern California.

Asks Coronavirus screening questions and maintains documentation of everyone entering into facilities. Provides education regarding proper mask and hand hygiene protocols, ensuring that everyone entering the facilities adheres to protocols. Assists patients and visitors with finding their way in the facility.

1. Knowledge of principles and processes for providing customer service. Thisincludes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

2. Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss quality issues. Ability to perform group presentations and listen to and understand complex information and ideas.

3. Stress tolerance/Self control: Ability to maintain patience and composure, control emotions, set clear boundaries and potentially moderate difficult situations.

4. Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patientinformation.

5. Adaptability/Flexibility: Ability to respond quickly and appropriately to urgent situations thatmay arise. Ability to adjust actions in relation to othersand adapt to offer best solution.

6. Problem Solving: Ability to identify problems, review related information, employ creativityand alternative thinking.

Qualifications:

• Shifts are 5 or 8 hours per day
• 5 hour shifts begin at 2:45 pm

• 8 hour shifts being at 5:30 am or 6:30 am

• Schedule is 5 days per week

• Schedule is Varied Days and will include Sun, Mon, Tues, Wed, Thurs, Fri, and/or Sat

• Schedule will include weekend shifts (Sat and/or Sun)