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Quality Improvement Specialist - Sutter Health Plus

Job ID SHP-1824008 Date Posted 12/06/2018 Location Sacramento, California
Position Overview:

Under general direction, the Quality Improvement Specialist shall coordinate and provide ongoing organizational support for key quality initiatives, including the interface between SHP employees, executives, and Sutter subject matter experts.



AA/AS degree or equivalent combination of education and experience required. BA/BS degree or equivalent combination of education and experience desired.


Must have demonstrated previous experience similar to the required duties
6 mos-2 years In a managed care or health insurance environment required
6 mos-2 years experience in coordinator and/or project management positions with exposure to PHI is essential required
6 mos-2 years experience with health plan operations required

Quality 0-2 years NCQA Accreditation preferred
Quality 3-5 years Quality Improvement projects and activities required

Special Requirements:
Must demonstrate knowledge of HIPAA, Health Care Reform, Business Code of Ethics and government regulated programs.
Must demonstrate ability to work collaboratively, prioritize functions, problem solve, and anticipate upcoming issues for the executives.
Excellent oral and written communication skills.
Excellent telephone skills managing escalated calls.
Abilities with Microsoft Word, Excel and PowerPoint, internet research.
Must require minimal supervision.
Understanding of compliance and quality programs.
Knowledge of preventive health standards for adults and pediatrics, NCQA, HEDIS, CAHPs.
Must be able to positively interact with clinicians, senior management, members and all levels of clinical and non-clinical professionals in the provider office, medical group, health plan and regulatory agencies.

Organization: Sutter Health Plan
Employee Status: Regular
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: None
Schedule: Full Time
Hrs Per 2wk Pay Period: 40

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity, or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy, childbirth or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.