Patient Services Representative
Job ID CWP-2100165 Date Posted 01/05/2021 Location Palo Alto, California Schedule/Shift Temporary/Contract/ DayThank you for your interest in temporary contract opportunities with RightSourcing at Sutter Health and wanting to assist our team that proudly cares for more than 3 million of our neighbors across Northern California.
Principal Accountabilities
Accepts referrals, verifies for completeness and appropriateness, communicating with referral sources to obtain additional information as needed. Creates and maintains patient charts. Assures that charts contain MD referral orders, past medical records, documents required for clinical use, documents for patient signature. May assist clinical diabetes staff by downloading patient meters. May compile and report units of service data to Finance for productivity reports. Obtains confidential information from patient or family member, including demographic, financial, and medical. Pre-registers patients into the patient accounting system, verifies insurance, verifies co-payment requirements and obtains/completes all necessary authorizations, certifications, notifications and government required documentation.
Prepares charge tickets for clinical services. In selected centers, audits every patient chart for chargeable services and takes corrective action to ensure they are accurate and complete. Researches and clears problems identified by patient accounting systems required to ensure complete and appropriate billing of assigned claims. May post billing charges and collection of cash/credit receipts to patient accounts. May translate narrative diagnosis into ICD-9 codes and enter into billing system.
Schedules patients for initial and follow-up appointments and maintains data in computerized scheduling program.
Qualifications:
Employee Status: Temporary
Employee Referral Bonus: No
Position Status: Non-Exempt
Union: No
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: None
Schedule: Full Time
Hrs Per 2wk Pay Period: 80
Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans
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