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Temporary contract opportunities at Sutter Health
In Partnership with RightSourcing – Managed Service Provider for Sutter Health

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HIM Regional Float

Job ID CWP-2105821 Date Posted 04/21/2021 Location Modesto, California Schedule/Shift Temporary/Contract/ Day

Thank you for your interest in temporary contract opportunities with RightSourcing at Sutter Health and wanting to assist our team that proudly cares for more than 3 million of our neighbors across Northern California.

Position Overview:


Indexes documents into the Electronic Health Records (EHR) system, and performs quality assurance reviews on documents in
work queues. Provides guidance to end users on appropriate document types, scanning methods, and equipment maintenance.
Receives and processes requests for the legal health record (paper & electronic), tracks, fulfills/denies requests within
appropriate timelines, according to Sutter Health Policies, Federal and State Regulations, and Requirements. Follows up on
incomplete/inaccurate/missing records as appropriate and coordinates retrieval of off-site records stored for all Affiliates. This
includes all of the following duties, but not limited to, copying records, abstracting information from records, releasing records
to authorized parties and invoicing requestors for copies. Document Imaging Assignment Specific Responsibilities
• Indexes and performs quality assurance reviews on documents in work queues
• Appropriately identifies document errors and root cause so as to minimize future errors
• Corrects errors on scanned documents using training and checklists (e.g. forms are assign to wrong
document type, are Black/White rather than color, documents are duplicative or not required)
• Coordinates scanning and rescanning of paper documents across all hospitals
• Manages the standardization and utilization of EHR document types and forms

• Identifies unapproved form usage and escalates to Team Lead as appropriate
• Provides guidance to end users on appropriate document types, scanning methods, and equipment
maintenance based on end user performance. Under general supervision, ensures requests, subpoenas, insurance, patient access, Quality Assurance,
Risk Management and medical requests are processed according to established policies and State and
Federal regulations in accordance with strict confidentiality guidelines
• Accurately maintains Release of Information (ROI) requests, processes information identified for
release and medical inquiries, and copies insurance, physician requests, patient access, Central Business
Office, attorney access, and other requests within prescribed timeframes
• Supports Release of Information Team Lead by processing identified portions of records/requests,
copying paper charts, and coordinating copy service schedules

• Reviews medical records and flags records for substance abuse, psychiatric treatment and HIV
• Monitors and processes Central Business Office requests for medical records. Acts as Liaison for general
requests between ROI and Central Business Office, and provides communication regarding status of
Central Business Office requests
• Accepts and processes payments in accordance with established procedures


Experience in a medical records department, physician’s office/clinic or medical billing

Must be willing to travel to Los Banos and Tracy.  Must have dependable transportation.

Experience participating in Document Imaging and Release of Information standards,
processes, policies, procedures and service level agreements. Preferred
Experience in complex regional/ shared service environment with multiple/ matrix
reporting relationships.

Experience participating in planning new or expanded services and managing projects.


Associate's AA/AS degree or equivalent education and experience
may be substituted. Required Or equivalent

Organization: Memorial Medical Center, Modesto
Employee Status: Temporary
Employee Referral Bonus: No
Position Status: Non-Exempt
Union: No
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday, Wednesday, Friday
Weekend Requirements: None
Schedule: Part Time
Hrs Per 2wk Pay Period: 24

Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans

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