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IS Technical Services Operations Manager - Open Systems Group

Job ID SHIS-2007856 Date Posted 07/31/2020 Location Mather Field, California Schedule/Shift Full Time/ Day
Position Overview:

Experienced with Technical Operations, experienced managing an Operations Center (TOC,OC,SOC), experienced with vendor management and accountability for Operational issues. Metric and data driven to attain organizational goals to strive for Operational Excellence. Experience with Epic. Experience with Security controls and system audits. To provides Sutter Health with efficient storage operations management in the areas of storage availability, data storage, data backup and recovery, and Storage Area Network support.


Enterprise Storage Area Network (SAN), NetApp Enterprise, replication methodologies, Hitachi, NetBackup, Unix Environments (AIX), Linux, RHEL, IBM P Series, IBM Job Scheduling systems, Backup and Recovery Services, Experience with Operations Center methodologies and ITIL.

Bachelor's Computer Technology, Information Science or a related field Required Or equivalent education/experience

Experience in information systems support, preferably in a healthcare setting, as typically acquired in 7 to 10 years.
Management or Supervisor experience in a technical setting.
Working in a 24x7 mission critical environment.
Working within quality development teams desired.
Desired experience working with Cherwell ITSM.
Desired experience working with Project Portfolio processes and procedures.
Desired familiarity with ITIL practices.
Financial experience required in departmental budget development and management.
Proven experience with communication and presentation skills.
Ability to interact confidently with all levels of staff and management.
Effective personnel management skills.

Organization: Sutter Health Information Services
Employee Status: Regular
Benefits: Yes
Position Status: Exempt
Union: No
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: Other
Schedule: Full Time
Hrs Per 2wk Pay Period: 80

Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans

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