Entrance Screener (Full-Time, TEMPORARY)Job ID CWP-2012646 Date Posted 08/17/2020 Location Santa Cruz, California Schedule/Shift Temporary/Contract/ Variable
Thank you for your interest in temporary contract opportunities with RightSourcing at Sutter Health and wanting to assist our team that proudly cares for more than 3 million of our neighbors across Northern California.
Asks Coronavirus screening questions and maintains documentation of everyone entering into facilities. Provides education regarding proper mask and hand hygiene protocols, ensuringthat everyone entering the facilities adheres to protocols. Assists patients and visitors with findingtheir way in the facility.
1.Knowledge of principles and processes for providing customer service. This
includes customer needs assessment, meeting quality standards for services and evaluation ofcustomer satisfaction.
2. Communication: Effective written and oral communication skills to explain complex issues,exchange information between team members, and tactfully discuss quality issues. Ability toperform group presentations and listen to and understand complex information and ideas.
3. Stress tolerance/Self control: Ability to maintain patience and composure, control emotions, setclear boundaries and moderate high stress, difficult situations.
4. Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient
5.Adaptability/Flexibility: Ability to respond quickly and appropriately to urgent medical situations that
may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others
and adapt treatment to offer best possible care to patients.
6. Problem Solving: Ability to identify complex problems, review related information, employ creativity
and alternative thinking to develop and evaluate options and implement solutions.
Education/ Knowledge, includingLicensure/ Certification/ Registration
Knowledge of Government regulations and requirements, managed care contracts and third party
Knowledge of medical terminology.
General Understanding of spreadsheet/e-mail applications, and registration systems.
Knowledge of English language w/basic written and verbal communication skills.
Excellent organizational skills with ability to prioritize, problem solve and meet deadlines.
Excellent interpersonal and customer service skills.
Ability to maintain levels of inventory to assure availability.
Basic math skills demonstrating accuracy and attention to detail.
Basic keyboarding and computer skills.
This list of job elements, responsibilities, skills, duties, requirements, or conditions is not comprehensive, but is merely the most
descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical
Employee Status: Temporary
Employee Referral Bonus: No
Position Status: Non-Exempt
Job Shift: Variable
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: None
Schedule: Full Time
Hrs Per 2wk Pay Period: 80
Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/VeteransApply Apply Later
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